Privacy Policy

Privacy Notice

Last updated: 13 October 2025

1. Introduction

Imperial Class, operated by Digitech Creations Ltd and associated with Imperial Print, (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or contact us.
We comply fully with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you agree to this Privacy Notice.

2. Who We Are

Business Name: Digitech Creations Ltd (trading as Imperial Class and Imperial Print)
Registered Address: Unit 9, Ellesmere Business Park, Oswestry Rd, Ellesmere SY12 0EW
Email: Contact Us

We are the data controller responsible for your personal data.

3. What Information We Collect

We may collect and process the following types of information:

Information you provide directly:

  • Name, address, phone number, and email address

  • Payment and billing details (processed securely via our payment providers)

  • Order details and delivery information

  • Messages sent via our contact forms or email

Information collected automatically:

  • IP address, browser type, device information, and usage data (via cookies and analytics tools)

Cookies:

Our website uses cookies to enhance your browsing experience, analyse traffic, and remember preferences.
You can manage or disable cookies through your browser settings or our cookie consent banner.

4. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Communicate about your orders, queries, or account

  • Manage payments and prevent fraud

  • Send relevant marketing (only with your consent)

  • Improve our website, services, and customer experience

  • Comply with legal obligations (e.g. tax, accounting)

5. Lawful Bases for Processing

We process your data under the following lawful bases:

  • Contractual necessity – to fulfil orders and provide services

  • Legitimate interest – to improve our services, maintain security, and prevent fraud

  • Consent – for marketing communications and cookie preferences

  • Legal obligation – to comply with UK law and business recordkeeping

6. Sharing Your Data

We share your data only with trusted third parties when necessary, including:

  • Payment processors (e.g. PayPal, Stripe)

  • Delivery couriers and logistics providers

  • IT and website hosting providers

  • Email and marketing platforms (only where you’ve opted in)

We do not sell, rent, or trade your personal data with anyone.

7. International Transfers

If any third-party service providers process your data outside the UK or EEA, we ensure they meet UK GDPR adequacy requirements and have appropriate safeguards in place, such as Standard Contractual Clauses.

8. Data Retention

We retain your data only as long as necessary for our business and legal obligations:

  • Order and payment records: 6 years (for tax and accounting purposes)

  • Marketing data: Until you withdraw consent

  • Enquiries: Up to 12 months after last contact

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct or update your data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact us using our Contact Us page.

10. Security

We take data protection seriously. Our systems use secure servers, encrypted connections (SSL), and trusted third-party processors to help protect your information from loss, misuse, or unauthorised access.

11. Updates to This Notice

We may update this Privacy Notice occasionally to reflect changes in the law or our business practices.
The latest version will always be available on this page.